Healthcare provider compliance
Continuous consent across patient journeys
Put patients in control of their data with Cassie: a consent management platform that manages preferences across the entire care continuum to ensure centralized communications and global compliance with legislations like HIPAA, GDPR and CCPA.
Unlock centralized consent across the care continuum
As a person moves through the care continuum, from anonymous, to patient, to advocate, Cassie can solve data usage, privacy permissions, restrictions and permissions across the entire patient journey.
- Capture anonymous data to drive awareness around preventative care and healthy living
- Collect customer preferences to send relevant, personalized communications on their terms
- Connect consent across the organization, third-party platforms and channels
- Create a single source of truth
- Compliance by default
Enable compliant communication with patients that drives engagement
Healthcare providers all have a common goal: delivering effective care diagnosis and treatment that leads to better health.
Building strong provider and patient relationships is key to this, with trust playing a crucial role. Providers must balance safeguarding protected health information (PHI) with delivering contextual and relevant communications to patients.
Cassie enables healthcare providers to manage complex data whilst complying with global regulations, putting the power of consent and preferences with the patient. With a single view of the patient’s consent, healthcare providers (HCPs) can deliver contextual, relevant communications that drive stronger experiences and build trust.
Case study: Compliant communication for top US cancer care provider
The challenge: Fragmented communication disrupting patient experiences
The solution: Through integrations and enablement, Cassie connects consent data across systems in real time
The impact: Centralized consent to drive care beyond walls
Cassie consent management helps HCPs:
Comply with global privacy legislation
Achieve compliance with any regulation, in any language through complete configurability to meet different requirements of legislations like HIPAA, CCPA and GDPR
Optimize cookie banners
Manage high-volume consents in a centralized repository, encourage opt-ins and decrease opt-outs via user-friendly cookie widgets across devices flexible to meet branding, multi-lingual requirements
Centralize consent across systems
Securely connect to any 3rd party platform for unified data visibility across your tech stack like EHRs, MDMs, QHINs and CRM systems to form one central view of consent for every patient
Deliver contextual patient experiences
Understand exactly what communications your patients want to receive and what data they want to share with who via granular preference management and extended meta data across multiple profiles
Streamline service responses
Use the admin portal to manually manage consent, for example offline to online digitization of consent, alongside the self-service customer portal to drive efficiencies
Ensure data consistency
Cassie uses advanced Matching and Grouping technology to identify patients across devices and attach relationships to data subjects i.e. patient and carer, enriching data across 3rd party systems
Build a centralized source of truth with Cassie
We know healthcare provider organizations rely on countless systems to deliver optimized care solutions, from the EHR, CRMs and CMS to marketing automation and master data management tools.
Cassie is the connecting link between all of your platforms and can enable interoperability. Through out-of-the-box integrations and APIs, Cassie will update all consent data in real-time, whether they’re offline-to-online updates or medical vs. commercial consent values.
You can utilize and share data with confidence, knowing your end user’s preferences are honored across your entire ecosystem.
The ultimate HIPAA compliance checklist
Download our HIPAA compliance checklist to make sure you’re safeguarding healthcare data while staying compliant with regulations. To guide healthcare organizations seeking to navigate HIPAA, this checklist walks through:
- 5 key HIPAA violations to avoid
- Examples of regulatory fines
- Essential terminology you need to know
- 8 steps to achieve HIPAA compliance