The top requirements for CCPA compliance
The California Consumer Privacy Act (CCPA) was enacted in 2018, and went into effect on January 1st, 2020. The CCPA is a comprehensive privacy law that gives California consumers robust control over how their personal data is used, collected and shared. According to the CCPA, companies must provide notice of what information they are collecting, how it’s being used, and allow customers to opt out of having their data sold or shared.
To be compliant with the CCPA, companies will need to take steps such as:
- Notifying customers of data collection: Companies must notify customers about what types of personal information is being collected and for what purpose it’s being used. This notification should be provided at or before the point of collection and in a manner that is easily understandable by all consumers.
- Providing access and portability: Customers have the right to access their own personal data from companies collecting it, as well as the ability to request that this information be transferred (or ported) to another party. Companies must ensure that they have the necessary systems in place to allow customers to access and/or transfer their data upon request.
- Establishing processes for customer requests: Companies must establish a process for how customers can exercise their rights under the CCPA, such as the right to opt out of having their data shared or sold, or to request access and portability. This process should include an easily accessible form or website where customers can submit their requests.
- Training employees on CCPA compliance: All employees at a company should receive training on the requirements of the CCPA, including what personal information is being collected and how it’s used. Employees should also be aware of customers’ rights under the law and how to respond to customer requests.
By taking such steps, companies can ensure that they comply with the CCPA and provide their customers with the protection they deserve. While it may take some time and effort to get up to speed on the law, it’s well worth it to protect customer data and remain compliant.
The most important data privacy rights consumers have under CCPA
Consumers have the following rights under CCPA:
- The right to know
- The right of access
- The right to delete
- The right to opt out of the sale of personal information
- The right to non-discrimination
What are the penalties for non-compliance with CCPA?
If a business is found to be liable for a civil penalty under the CCPA, the amount will be:
- Up to $7,500 per intentional violation
- Up to $2,500 per unintentional violation
What is a consent management platform, and how can it help risk and compliance teams?
Consent and Preference Management platforms (CMP) are designed to simplify data privacy compliance by providing an automated approach. It takes away the manual burden of having to figure out what needs to be done in order for organizations to achieve GDPR/CCPA compliance. It also allows for a more comprehensive approach to compliance, as it can help teams identify potential risks and areas of improvement quickly and easily.
Why do risk and compliance teams choose Cassie as their CMP provider?
Risk and compliance teams have a very tough job. Their role is to ensure that their organization’s data and resources are managed responsibly and in accordance with legal requirements.
Cassie is the consent and preference management solution that powers sustainable, compliant revenue growth by building stronger customer relationships by respecting individual choices.
Manage compliance according to your business rules
Cassie has the flexibility to provide the data structure you need to ensure that your compliance journey never gets in the way of your business strategy.
Implement Cassie on your terms
Our teams work with you to map your business rules and integrate your systems and compliance needs as you grow. With Cassie, there’s full configurability and long-term peace of mind.
Go beyond CCPA compliance with Cassie
By going beyond compliance and actively championing the protection and respect of customer data, you’ll build long-lasting trust. We believe respected customers spend more and become loyal brand advocates.