Payer compliance
Centralize member consent across providers
Cassie is an advanced consent management platform that centralizes consent and preferences across systems, databases and third-party platforms to help payers and health plans enhance member experiences and ensure global compliance with legislations like HIPAA, GDPR and CCPA.
Enable compliant data sharing between third parties with consistent member consent
Healthcare payers are battling outdated systems and disconnected databases that make it nearly impossible to meet the evolving standards of data sharing and interoperability. That’s not to mention the ever-growing global legislations to keep track of.
Cassie has been designed to help health plan providers to manage complex data across third-party vendors whilst complying with global regulations, putting the power of consent and preferences with the members.
By aligning consent across all areas, payers can create a competitive advantage within the market to build trust with members, deliver personalized communications and honor their preferences across every touchpoint.
Unlock centralized consent across the care continuum
As a person moves through the care continuum, from anonymous, to patient, to advocate, Cassie can solve data usage, privacy permissions, restrictions and permissions across the entire patient journey.
- Capture anonymous data to drive awareness around preventative care and healthy living
- Collect customer preferences to send relevant, personalized communications on their terms
- Connect consent across the organization, third-party platforms and channels
- Create a single source of truth
- Compliance by default
Cassie consent management helps payers:
Comply with global privacy legislation
Achieve compliance with any regulation, in any language through complete configurability to meet different requirements of legislations like HIPAA, CCPA and GDPR
Optimize cookie banners
Manage high-volume consents in a centralized repository, encourage opt-ins and decrease opt-outs via user-friendly cookie widgets across devices flexible to meet branding, multi-lingual requirements
Centralize consent across systems
Securely connect to any 3rd party platform for unified data visibility across your tech stack like EHRs, MDMs, QHINs and CRM systems to form one central view of consent for every member
Deliver contextual patient experiences
Understand exactly what communications your members want to receive and what data they want to share with who via granular preference management and extended meta data across multiple profiles
Streamline service responses
Use the admin portal to manually manage consent, for example offline to online digitization of consent, alongside the self-service customer portal to drive efficiencies
Ensure data consistency
Cassie uses advanced Matching and Grouping technology to identify patients across devices and attach relationships to data subjects i.e. patient and carer, enriching data across 3rd party systems
Build a centralized source of truth with Cassie
We know payer organizations rely on countless systems to deliver optimized treatment plans, from the EHR, CRMs and CMS to marketing automation and master data management tools.
Cassie is the connecting link between all of your platforms and can enable interoperability. Through out-of-the-box integrations and APIs, Cassie will update all consent data in real-time, whether they’re offline-to-online updates or medical vs. commercial consent values.
You can utilize and share data with confidence, knowing your end user’s preferences are honored across your entire ecosystem.
Download: HIPAA compliance checklist
Download The Ultimate HIPAA compliance checklist to make sure you’re safeguarding healthcare data while staying compliant with regulations. To guide healthcare organizations seeking to navigate HIPAA, this checklist walks through:
- 5 key HIPAA violations to avoid
- Examples of regulatory fines
- Essential terminology you need to know
- 8 steps to achieve HIPAA compliance